One of the core programs we offer at Juno is housing case management support. This means we work alongside individuals or families to help them find and keep safe, stable housing. We work together to understand their needs, set goals, and connect them with the right services.
We know that homelessness is complex and caused by many different things. For women and non-binary people, the most common causes are family violence, poverty and gender inequality.
Because family violence is the leading cause of homelessness for women, Juno’s Homelessness Team is trained to respond to this need. We work in partnership with women, trans, and gender diverse people (with or without children) to find permanent, safe and affordable homes.
Our support may include:
- Case management – including assessment, goal setting and planning, advocacy and referrals, and building skills and confidence
- Supporting people to understand their rights – as a tenant, a parent, a Centrelink recipient, or as someone experiencing family violence
- Connecting people with material aid – including food, clothing, toiletries or financial support
- Emotional support – listening with empathy, checking in regularly, and encouraging self-belief
- Strengthening the safety and wellbeing – through ongoing risk assessment and safety planning
With a Juno support worker, you will create a support plan that focuses on your goals for moving into long-term housing. Everyone’s journey is different, and your case plan will reflect your unique needs and priorities.
How to Receive Support
Juno provides housing support across the City of Merri-bek and City of Hume and accepts referrals from VincentCare and Women’s Housing Ltd.
As part of the Victorian Government’s Opening Doors Framework, we are unable to accept self-referrals. If you are experiencing homelessness in another area of Melbourne, you must contact your Local Access Point for assessment and referral to a support service in your area. Visit our Access Points page for a list of Homelessness Access Points across Melbourne.
Juno welcomes all women, trans, and gender diverse people. Self-definition is at the discretion of the individual.
If you or someone you know needs support, visit our Assistance Page for more information.
Read our Commitment to Accessibility →
Juno acknowledges the support of the Victorian Government.
