Our office hours are Monday to Friday, 9.00 am to 5.00 pm
Contact us
- Housing support: Please note Juno is unable to take direct referrals for housing support, however, we can provide brief information and re-direction. Please email for enquiries.
- Family violence support: Please email or phone 8692 2020
- FVISS and CISS requests: Please email
- General enquiries: Please email or phone 8692 2020
- Media and interviews: Please email
- Fundraising and partnerships: Please email
Visit our list of ‘Find Support’ page for a list of support services that can help you with housing, family violence and other crises.
Communication Support
Using an interpreter
If you need an interpreter, please let us know your language when you call, and a Juno worker will arrange for an interpreter to join the conversation.
Using the National Relay Service to contact us
If you are d/Deaf, hard of hearing or have a speech communication difficulty, you can use the National Relay Service (NRS) to contact Juno.
The NRS has specially trained staff called relay officers. Relay officers act as a ‘relay’ or a bridge between people who are d/Deaf hard of hearing or have speech communication difficulty, and the person or organisation they are calling.
Visit the Access Hub website to find a relay method that works for you.
Accessibility at Juno
Attending Juno appointments or events
Juno supports people with a range of needs, this is why we also provide:
- Outreach services
- Interpreters
- Accessible toilets with signage presented in Braille
- Dedicated sensory room
- Area for carers/support staff to wait
- Access for service animals/companion animals
- Transport support is available when required in the form of taxi vouchers
- A large meeting room
- All gender bathrooms
Juno is working on ensuring our office space is accessible. If you are a wheelchair user, please let the Juno team know and we will organise to meet with you in an accessible location.
Address
Juno
Wurundjeri Country
PO Box 8177
NORTHLAND CENTRE VIC 3072
