Your rights
- Give feedback or make a complaint → Feedback and Complaints Brochure | Simplified English version
- Know your rights and responsibilities → Clients’ Rights and Responsibilities Brochure
- Understand your privacy and confidentiality → Protecting your Right to Privacy and Confidentiality Brochure
- To give you the best possible service, we need to ask some questions → What We Ask and Why Brochure
What to expect
- Know what to expect when attending the Juno office for an appointment → Juno Social Script
- A visual resource that outlines what to expect during your intake appointment → Your Journey Through Juno’s Intake Process
- Know what Juno is doing to keep people safe → COVID-19 Safety Measures
Find out more
- If you need support or advice, we are available to take your call on 03 8692 2020 or email at 9am-5pm Monday to Friday.
Interpreter services available
